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New Features in Microsoft Teams

  • Mar 12
  • 3 min read

Updated: Mar 13

Introduction: Unlocking the Power of Microsoft Teams—Beyond Meetings and Messaging


In today’s hybrid work world, Microsoft Teams is more than just a platform for meetings—it’s a hub for collaboration, creativity, and productivity. In her insightful Present to Succeed session, Heather Severino, a celebrated Microsoft MVP and LinkedIn Learning instructor, invites us to reimagine how we use Teams. Drawing on her deep expertise, Heather reveals how the latest features and best practices can transform the way we connect, brainstorm, and get work done—whether you’re leading a team, running a workshop, or facilitating global collaboration.

Why Microsoft Teams Matters (and How It’s Evolving)


Heather’s journey as a productivity expert and educator highlights a key truth: the right tools, used intentionally, can elevate not just our workflow, but our impact. For Heather, Teams is more than a digital meeting room—it’s a dynamic space for ideation, problem-solving, and engagement. Why do some meetings energise while others drain? Heather believes the answer lies in leveraging Teams’ evolving features to foster true collaboration and creativity.

The Four Pillars of Effective Teams Collaboration


Heather’s session centers on four essential elements that help users get the most out of Microsoft Teams. Here’s how she breaks them down:


  1. Embrace New Features: Whiteboard Templates & Beyond

    Heather demonstrates how the new whiteboard templates in Teams can supercharge brainstorming, icebreakers, and project kickoffs. No longer limited to blank canvases, users can now choose from a variety of pre-built templates—making it easy to facilitate creative sessions, solve problems, or simply get everyone engaged from the start. Heather encourages experimenting with these tools, even suggesting a bit of “end user training” to help teams get comfortable and maximise their value.


  2. Set Up for Success: Meetings, Registration, and Breakout Rooms

    Gone are the days of last-minute meeting chaos. Heather walks through the latest meeting setup options, including customisable registration forms and the ability to pre-configure breakout rooms. By planning ahead—assigning co-facilitators, sharing agendas, and setting up collaboration spaces—teams can hit the ground running. Heather’s tip: use the new registration features to gather attendee info and tailor your sessions for maximum impact.


  3. Optimise the Experience: Device Settings, Audio, and Quality Music

    Technical hiccups can derail even the best meetings. Heather spotlights Teams’ device settings, including automatic mic sensitivity, advanced noise suppression, and the new high-fidelity music mode. Whether you’re presenting, playing music, or just want crystal-clear audio, these features help ensure everyone is heard (and background noise stays out). Heather’s advice: test these settings in advance, and adjust noise suppression to fit your needs—especially if you’re sharing music or multimedia.


  4. Engage and Analyse: Polls, Forms, and Attendance Reports

    Engagement doesn’t end with the meeting invite. Heather shows how to use Microsoft Forms to create interactive polls and word clouds, making it easy to gather feedback or break the ice. She also covers how to access attendance reports and analyse participation data—empowering facilitators to continuously improve their sessions. Her practical tip: set up polls and forms in advance, and use attendance data to refine your approach.

Applying the Pillars: From Routine Meetings to Dynamic Collaboration


Heather’s approach isn’t just for IT pros—it’s for anyone who wants to make meetings more meaningful and productive. Whether you’re running a team huddle, a training session, or a global workshop, these strategies help you move beyond basic meetings to true collaboration. Heather encourages users to explore Teams’ features, experiment with new tools, and always look for ways to make sessions more interactive and inclusive.

Q&A: Troubleshooting, Customisation, and Continuous Learning


During the session’s lively Q&A, Heather addresses real-world challenges:


  • How do you manage guest access and collaboration in Teams? (Test features in advance and have backup plans for guests.)

  • What’s the best way to set up breakout rooms? (Configure them before the meeting for a seamless experience.)

  • How can you keep participants engaged? (Use polls, whiteboards, and interactive features to invite participation.)

  • What about technical issues with audio or video? (Familiarise yourself with device settings and test before going live.)


Heather’s message: continuous learning and experimentation are key. Teams is always evolving, and staying curious helps you unlock its full potential.

Final Thoughts: Collaborate with Intention, Lead with Confidence


Heather’s closing message is a call to action: Microsoft Teams is a powerful platform, but its true value comes from intentional use. By embracing new features, planning ahead, optimising your setup, and engaging your audience, you can transform meetings from routine to remarkable. If you want your team to thrive, start by exploring what’s new in Teams, prepare with purpose, and always look for ways to connect and inspire.



Join the Conversation 


What’s your biggest challenge or favourite feature in Microsoft Teams? Share your experiences and tips in the comments below!

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